Using appropriate risk inputs and models, our access management solutions segment low risk through to high risk applications for streamlining within the operational groups of the regulator. This enables the regulatory officers to manage the risk for the community and allow industry to achieve faster turnarounds for approval where the risk profile is low.
Our solutions have been used to administer access schemes that are subject to geospatial limits such as a permit to carry an abnormally large load on a specific route or granting.
Our access management solutions allows business users to define sets of risk-based assessment rules so that eligibility and approval decisions are consistent and have appropriate authorisation. These configurable rules can include automated checks and lookups into other systems to reduce errors and increase productivity during the assessment process.
Our access management solutions provides rich graphical map based tools, and service level metrics to enhance the efficiency of operations staff and reduce application processing times. To manage application processing, a “heat map” is available on team dashboards that summarises all application statuses and highlights where service levels are likely to be exceeded. Supervisors can then drill down with a single click to understand the cause.
Our access management solutions contains an advanced framework that allows assessment officers to flexibly reuse standard approval conditions for an application type and permit or, if necessary, place special approval conditions on an individual application.
Our access management solutions links directly to online self-service portals to allow the industry to apply, renew, and enquire on applications and permits online, thereby reducing the paperwork burden and the number of enquires from industry.