Itree’s REACH enables State and Territory organisations to “reach out” and securely share vital information to inform critical decisions.

Key Features & Unique Strengths


Powerful search

Partial and fuzzy person matching, sorted by a match confidence score. Find people using name permutations and relationship pattern matching.


Machine learning

REACH makes recommendations learned over time as search volumes increase, for example, suggesting more appropriate match confidence score weightings based on user activity.



Clean & intuitive

Easily embed REACH within existing systems and business processes. Easy to navigate, clean design. Minimises manual data entry using already known agency data as a starting point.


Strict privacy controls

Access to the data is configured based on agency and role levels, as well as record protection level, source, field and location.



Highly configurable

Agencies can easily configure roles and permissions, and fine tune search algorithms unique to their needs.


Flexible integration

Industry best practice APIs provide flexible integration options, agencies can connect seamlessly to REACH to perform searches using their existing case management systems, and others where allowed.



Uses agency authentication

No need to create and manage additional user accounts, REACH utilises existing agency IT credentials.



Agency workers are proactively notified when new and important information becomes available.



Interstate request workflow

A central hub for agencies to manage and track interstate requests, replacing inefficient manual processes.


Service desk support & online tutorials

REACH is fully supported by Itree’s regionally located technical centre. Online help modules are available 24x7.

Beyond child safety

Interagency data sharing is an imminent national priority across many areas of government. Itree has built REACH from the ground up as a genuine product offering that complements the existing RegulationWorks product catalogue, supported by a product vision and roadmap. REACH is ready to be rapidly extended into new domains.

For a demonstration or to find out how your organisation can securely share data using REACH, please contact us.
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