Speed up registration and licensing renewals with complete visibility of your customers’ details, history, related activities and related parties from a single screen. There’s no need to switch screens; all the information you need is displayed on a single user-friendly interface, to help you make informed decisions.
Our registration and licensing solutions can integrate with third-party products, in-house systems, and external national registers so you have access to all essential information in order to make an approved change to the register.
Harmonise regulatory decisions across your organisation with the use of configured business rule alerts. Our solutions provide notification to registration officers of outstanding issues relating to industry participants such as recalls, conditions of interest, prohibition orders and non-payments when processing applications.
Manage registration and licensing applications with ease, through built-in workflows that guide you to progress applications through to certificate generation. Our solutions allow you to apply consistent business rules, use guided checklists, record decisions and obtain further information or consent from stakeholders. Each workflow can be configured to your regulations, so that correct processes are followed before any changes to the record can be made.
You have the ability to extend your service delivery to self-service portals that allow industry participants to transact without the need to attend high outlay registry offices. Self-service allows a large part of the transaction processing to be completed by the industry with an optional final fast review and approval provided by registration officer - requiring minimal data entry to complete the transaction.
For approved licences, our solutions continue to manage the licence throughout its lifecycle including scheduled checks, recording of audit results and corrective actions, renewals, sanctions and orders. During this time, file notes and multimedia attachments can be added or viewed using a licensee’s contact history. In cases where sanctions are applied, the solution allows alerts to be visible during future assessments for the same applicant.